Simple terms,
for a smaller
store.

Who we are

KZE Organic Beauty is a UK-based organic skincare brand. Throughout these terms, “we”, “us” and “our” refer to KZE Organic Beauty. By using this website or placing an order, you agree to these terms.

Website use

You may use this website only for lawful purposes. You agree not to misuse the website, attempt to disrupt its operation, gain unauthorised access, or use the site in a way that harms KZE Organic Beauty or other users.

Product information

We aim to describe products, ingredients, prices and availability as accurately as possible. However, product images, colours and packaging may vary slightly from what you see on screen.

Any skincare information on the site is provided for general product guidance only and should not be treated as medical advice.

Orders

Placing an order through the website is an offer to purchase. An order is only accepted once payment has been successfully processed and we confirm the order.

We reserve the right to refuse, cancel or limit an order where necessary, including in cases of pricing errors, suspected fraud, stock issues or incorrect product information.

Pricing and payment

All prices shown on the website are listed in pounds sterling (GBP) unless stated otherwise. We may change prices at any time, but the price charged for an order will normally be the price shown at the time of checkout.

Payment must be made using the methods made available at checkout. We do not have to dispatch products until full payment has been received.

Availability

All products are subject to availability. If an item becomes unavailable after an order is placed, we may contact you to offer an alternative, delay fulfilment, or issue a refund for the unavailable item.

Delivery

We aim to dispatch and deliver orders within reasonable timescales, but delivery dates are estimates only unless we have agreed otherwise in writing.

Please make sure the delivery details you provide are accurate. We cannot be responsible for delays or losses caused by incomplete or incorrect address details supplied by the customer.

Returns and refunds

Our separate Refund & Returns Policy explains eligibility, timelines and procedures for returns, exchanges and refunds. That policy should be read together with these terms.

Intellectual property

All website content, including text, branding, graphics, photography and design elements, belongs to KZE Organic Beauty or is used with permission. You may not copy, reproduce or reuse material from the website without prior written permission.

Liability

Nothing in these terms excludes liability where it would be unlawful to do so. Subject to that, KZE Organic Beauty is not liable for indirect or consequential losses arising from your use of the website or purchase of products.

Our total liability relating to any order will generally be limited to the amount paid for the relevant product, except where the law requires otherwise.

External links and third parties

Where the website links to third-party services or websites, we are not responsible for their content, availability or privacy practices. Third-party checkout, payment or delivery services may have their own separate terms.

Privacy

Your personal information is handled in line with our Privacy Policy.

Changes to these terms

We may update these terms from time to time to reflect changes in the business, the website, the law or our operating practices. The latest version will always appear on this page.

Governing law

These terms are governed by the laws of England and Wales. Any disputes relating to these terms or the use of the website will be subject to the jurisdiction of the courts of England and Wales, unless another mandatory consumer law applies.

Contact

If you have questions about these terms, email info@kzeorganicbeauty.co.uk or write to 38 Bedevere Road, London, N9 9YT.